References

Since beginning our work in 2006, we have been privileged to serve over 300 patients and families across the United States-- in-person, by phone, and online.  Here is a representative sampling of feedback we have received from clients and colleagues:

     “There is no way of adequately expressing my gratitude to you for resolving my problem …Your expertise in coordinating your efforts with the government regulatory agencies, […] your extensive research, knowledge of the law, and your overall good-natured refusal to quit is what forced [the insurance company] to acknowledge and fulfill their obligation….God bless you..”  G. Templin, Oregon City OR

     “In the space of a few short days my husband went from what we thought was a relatively minor gastrointestinal issue to a diagnosis of stage 3, inoperable cancer. Our whole world turned upside down. I found myself battling a huge unresponsive HMO with no clue who to contact for help, and very little idea of what options were available to us...I contacted HAS and received immediate assistance...All the communication was extremely timely and provided in the most compassionate manner imaginable.”  V. Milke, El Cajon CA

      “I attended [a] HAS Medicare Navigation Workshop…and found it to be excellent both in content and presentation. Unlike many 'free seminars' offered on Medicare, the HAS workshop is focused on information rather than on selling particular insurance products. I recommend it to others who are facing the decisions involved with getting the most out of our Medicare benefits.” P.M. Houston, Portland OR

     “We were lucky-- Health Advocacy Solutions sifted through the professional literature and offered a concise synthesis of my mother's medical condition..They provided up-to-date, user-friendly medical research. Being informed prepared us to be proactive, knowledge-able partners in resolving her health crisis.” M. Warrence-Schreiber, Ashland OR

     “I am honored to have known Jason McNichol for over 12 years as a researcher and healthcare advocate. He is a highly gifted researcher with outstanding analytic and evaluative skills. More importantly, he is a person of great integrity and compassion, whose approach to healthcare advocacy has been informed by both his professional training as a sociologist and his own difficult personal experiences as a healthcare consumer.” R. L. Evans, PhD, Berkeley CA

     “....Last year, my elderly mother entered a large hospital under emergency circumstances to undergo numerous tests and prepare for a risky surgery. She was a complicated and difficult patient...Over several days, [Health Advocacy Solutions] helped us get additional information we needed from her doctors, consider options and alternatives, and improve the quality of care she received in the hospital before and after surgery. [They] provided these services with both professionalism and compassion.” J. Schaffer, San Francisco CA


(Updated: Jul 28, 2010)