References

Feedback we have received from clients and colleagues for our direct service work:

        "In the space of a few short days my husband went from what we thought was a relatively minor gastrointestinal issue to a diagnosis of stage 3, inoperable cancer. Our whole world turned upside down. I found myself battling a huge unresponsive HMO with no clue who to contact for help, and very little idea of what options were available to us.... I contacted Health Advocacy Solutions and received immediate assistance.  We were provided with research outlining current treatment options and trial results.  Our insurance coverage was reviewed and summarized for us in an understandable manner, and I was given tips on how to maximize our time with clinicians.  All the communication from Health Advocacy Solutions was extremely timely and provided in the most compassionate manner imaginable...."
                 V. Milke, El Cajon CA

        "We were lucky-- Health Advocacy Solutions sifted through the professional literature and offered a concise synthesis of my mother's medical condition...its causes, treatment options, prognosis.  [They] provided up-to-date, user friendly medical research.  Being informed prepared us to be proactive, knowledgeable partners in resolving her health crisis.  Health Advocacy Solutions provides the tools to advocate for yourself or your loved one quickly and efficiently, so you can team with your health care professionals in understanding and determining your course of treatment."
                M. Warrence-Schreiber, Ashland OR

        "I am honored to have known Jason McNichol for over twelve years as a project director, researcher, and health-care advocate.  He is a highly gifted researcher with outstanding analytic, evaluative and supervisory skills.  More importantly, he is a person of great integrity and compassion, whose approach to health-care advocacy has been informed by both his professional training as a sociologist and his own difficult personal experiences as a health-care consumer.  Jason is passionate about helping individuals facing challenging health-care problems to successfully navigate the health-care system and become capable advocates for themselves."
                R. L. Evans PhD, Berkeley CA

        "Several months ago, my partner was struggling with chronic and mysterious health problems.  Her doctors were not very helpful, and she felt frustrated and confused.  Health Advocacy Solutions assisted her in finding useful information regarding her symptoms, taking charge of her own care, and following through with specialists.  She is now doing much better and feels a renewed sense of control and optimism.  I am certain that Health Advocacy Solutions was instrumental in helping her overcome a sense of hopelessness and get the information and care she needed."
                G. Seaberg, Los Angeles CA

        "Last year, my elderly mother entered a large hospital under emergency circumstances to undergo numerous tests and prepare for a risky surgery.  She was a complicated and difficult patient.  It was also clear to me that she was receiving spotty care by overworked staff spread across different departments.  Health Advocacy Solutions was able to quickly assess the situation and provide the family with several suggestions to address these challenges.  Over several days, their staff helped us get additional information we needed from her doctors, consider options and alternatives, and improve the quality of care she received in the hospital before and after surgery.  Health Advocacy Solutions provided these services with both professionalism and compassion."
                J. Schaffer, San Francisco, CA


(Updated: Feb 26, 2008)